Gr86 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how gr86 collects, uses, stores, and protects personal information from users accessing our platform. Your privacy is our priority, and we are committed to managing your data responsibly.
Effective date: January 1, 2026. By using the gr86 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully before registering or using our services.
1. Information We Collect from You
When you register and use the gr86 platform, we collect several categories of information to ensure our services work properly and securely. The information collected includes:
Account and Identity Information
- Full name, date of birth, email address, and phone number provided during registration;
- Identity verification documents (such as ID cards) requested during the KYC process;
- Username and account password (passwords are stored encrypted).
Device and Browser Information
- Device type, operating system, browser version, and screen resolution;
- IP address, estimated location based on IP, and device time zone;
- Session data including login time, session duration, and pages visited.
Payment Information
- Details of deposit and withdrawal transactions in Malaysian Ringgit (RM);
- Payment method details such as FPX bank name or TNG eWallet phone number used (full card numbers are not stored by gr86);
- Financial transaction history in your account.
2. How Your Information Is Used
Processing registration, verifying identity, managing logins, and ensuring your account security on the gr86 platform.
Processing deposits and withdrawals in Malaysian Ringgit, verifying payments via FPX or TNG eWallet, and maintaining accurate financial records.
Detecting and preventing suspicious activities, money laundering, multiple account usage, and any misuse of the platform.
Helps resolve inquiries, technical issues, and account-related requests submitted to gr86 support.
Analyzing aggregated usage patterns (non-personal) to improve user experience, platform speed, and relevant content.
Sending important notifications related to your account, transaction results, security updates, and relevant promotions (unsubscribable).
3. Cookies and Tracking Technologies
Gr86 uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. The cookies we use include:
- Essential Cookies: Required for basic platform functions such as maintaining login sessions, saving language preferences, and ensuring account security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymized data on how users interact with the platform to help identify areas needing technical improvements.
- Preference Cookies: Saving user preferences like display settings and game choices to provide a more personalized experience.
You can manage cookie settings via your web browser. Disabling essential cookies may affect gr86 platform functionality. gr86 does not use third-party cookies for behaviour-based advertising.
4. Your Data Storage and Security
Gr86 implements reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our security measures include:
- SSL (Secure Socket Layer) encryption for all data transmitted between your device and gr86 servers;
- Passwords are stored as hashes that cannot be read, even by internal staff;
- Strict internal access controls — only authorized staff can access user data for legitimate operational purposes;
- Continuous system monitoring to detect suspicious or unauthorized access attempts.
Your data is retained only as long as needed to fulfill the purposes outlined in this policy or as required by law. After retention ends, data will be securely deleted or anonymized.
Although we take all reasonable measures, no digital security system can be completely guaranteed. We encourage users to also protect themselves by using strong passwords and not sharing login information.
Security Standards
- SSL Encryption Active
- One-way hashed passwords
- Internal Access Controls
- 24/7 System Monitoring
- Secure Data Deletion
Retention Period
Active account data is retained while the account is active. Transaction data is kept as required by applicable laws and accounting standards.
5. Sharing Information with Third Parties
Gr86 does not sell, rent, or trade users' personal data to any third parties for marketing purposes. However, there are limited situations where information may be shared, including:
Trusted Service Providers
Third parties assisting platform operations such as payment processors (FPX, TNG eWallet) and server infrastructure providers. They can only access data necessary for their specific functions and are bound by strict confidentiality agreements.
Legal Requirements
If required by law, court order, or valid government authority directive, gr86 will comply with requests to disclose specific information, within legal limits.
Rights Protection and Security
In cases where disclosure is necessary to protect the rights, property, or safety of gr86, its users, or the public — especially concerning fraud, money laundering, or cybercrime.
User Consent
With your explicit consent, gr86 may share certain information for purposes you have specifically agreed to. You can withdraw this consent at any time.
6. Your Rights as a User and How to Contact Us
Gr86 User Rights
As a gr86 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you;
- Right to Rectification: You may request corrections to inaccurate or incomplete information — most profile details can be updated directly in account settings;
- Right to Erasure: You may request the deletion of your data under certain circumstances, subject to legal obligations to retain specific records;
- Right to Restrict Processing: Under certain circumstances, you can request that we limit how your data is processed;
- Right to Object: You can opt out of marketing communications by unsubscribing from our email list.
Changes to This Privacy Policy
Gr86 reserves the right to update this Privacy Policy at any time to reflect changes in practices, technology, or legal requirements. Significant changes will be notified on the platform or via email. Continued use of the platform after changes means you accept the updated policy.
Contact Us About Your Privacy
If you have any questions, concerns, or wish to exercise your data rights, please contact us via the email below.
We strive to respond to all privacy-related inquiries within a reasonable timeframe.
Other Policy Documents
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